Do receipts expire?

Modified on Tue, 30 Jan at 2:24 PM

Yes, Chicken Salad Chick receipts have an expiration date to enter into the app for points. 

Receipts expire after 1 week, so it's important to scan your receipts within 7 days of your purchase. Here's what you need to keep in mind:

 

Receipt Expiration Period:

   - Receipts added to your Chicken Salad Chick app account are valid for 7 days from the date of the purchase.

 

How to Avoid Expiration:

   - To ensure your receipts are eligible for rewards and points, be sure to scan them within 7 days of your purchase. The scanning process should be done promptly to maximize the benefits of your Chicken Salad Chick app account.

 

What Happens After Expiration:

   - If you fail to scan a receipt within the 7-day window, it may no longer be eligible for rewards or points. Expired receipts typically cannot be added to your account, so it's essential to adhere to the expiration timeline.

 

Regularly Check Your Receipts:

   - To prevent any receipts from expiring unintentionally, make it a habit to check and scan your receipts as soon as possible after your purchase. This ensures you don't miss out on any rewards or benefits.

 

By being aware of the expiration period for receipts in the Chicken Salad Chick app, you can make the most of your membership and enjoy the rewards and points you've earned. If you have any further questions or concerns about receipt expiration or any other app-related inquiries, please feel free to reach out to our Guest Care team here. We're here to assist you and ensure you have a smooth experience with the app. Happy scanning!

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