My receipt doesn’t have a barcode. What should I do?

Modified on Tue, 30 Jan 2024 at 02:22 PM

Don't worry if your receipt doesn't have a barcode; this simply means that the points or rewards from this purchase have been automatically added to your account. To confirm that your receipt has been added successfully, you can follow these straightforward steps:

 

Step 1: Open the Chicken Salad Chick App

   - Unlock your mobile device and locate the Chicken Salad Chick app icon. It's the one with the Chicken Salad Chick logo.


Step 2: Access Your Account Activity

   - Once you've opened the app, you'll typically find yourself on the home screen. To check your account activity, tap on the "More" option, which is usually represented by three dots or lines, located at the bottom right corner of the screen.

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Step 3: Select "View Activity"

   - Within the "More" section, look for the "View Activity" option and tap on it. This will take you to a screen where you can review your recent account activity, including any points that have been automatically added.

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Step 4: Review Your Account Activity

   - On the "View Activity" screen, you'll see a list of your recent account history. Scroll through this list to verify that the receipt you're looking for has been automatically added. Account activity is typically listed by date, making it easy to find the one you're interested in.

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That's it! If your receipt doesn't have a barcode, it means that the points or rewards associated with that purchase have been automatically added to your Chicken Salad Chick app account. You can always verify this by checking your account activity through the app.

 

If you have any other questions or concerns regarding your receipts, points, or account activity, please feel free to reach out to our Guest Care team here. We're here to assist you and ensure you have a seamless experience with the Chicken Salad Chick app. Enjoy your rewards!

 

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