How can I reset my password for the Chicken Salad Chick app?

To reset your password in the Chicken Salad Chick app, select “Forgot Password?” from the log-in screen, then enter the email address associated with your account, and select “Submit.”.

Please note* The Chicken Salad Chick has updated! You must create a NEW account if you are logging into the new app for the first time. Please click here for more information.

Please see below for detailed steps:  

**Step 1: Open the App**

 - Unlock your mobile device and locate the Chicken Salad Chick app icon. It's the one with the Chicken Salad Chick logo.

**Step 2: Navigate to the Log In Screen**

- Once the app is open, you'll be on the home screen. To reset your password, you'll need to navigate to the “Sign In Now” screen.

**Step 3: Access the Forgot Password Option**

- On the login screen, you'll see options to input your email and password. Look for the "Forgot password?" option. It should be in red text to make it easy to spot. Tap on the "Forgot Password?" option.

**Step 4: Provide Your Email**

- You'll be directed to a new screen where you'll be asked to enter your email address. Be sure to enter the email associated with your Chicken Salad Chick account.

**Step 5: Press “Submit”**

- After entering your email, tap on the "Submit" button. If your email address exists in our database, you will receive a password recovery link at your email address in a few minutes.

**Step 6: Check Your Email**

- Check your email inbox for a message to reset your password. This email will contain instructions on how to reset your password. Be sure to also check your spam or junk folder if you don't see the email in your inbox.

**Step 7: Follow the Reset Instructions**

- Open the email and follow the provided instructions to reset your password. You'll be asked to click on a link that will take you to a page where you can create a new password for your Chicken Salad Chick app account.

**Step 8: Create a New Password**

- Once you're on the password reset page, create a new password following any requirements specified. Make sure it's a strong and secure password that you can remember.

**Step 9: Log In with Your New Password**

- After successfully resetting your password, return to the Chicken Salad Chick app. Enter your email and your newly created password to log in to your account.

Congratulations, you've successfully reset your password for the Chicken Salad Chick app! If you encounter any issues during this process, such as not receiving the password reset email, consider checking your email address for typos or contacting our Guest Care Team for further assistance. Enjoy using the app!